Step 1 of 3
- 1You
- 2Request
- 3Review
Your support request was submitted for review.
Thank you. We added the submission to our review queue and will use the email you provided if we need more information.
Before a support page is published
Every submission receives a full review.
- The applicant must be at least 18 years old and submit valid identity and contact details.
- Public support requests may concern only the applicant personally or a pet directly in their care.
- The story, requested amount, requested support, and intended purpose must be truthful, specific, and consistent.
- We may request medical or veterinary records, estimates, invoices, ownership evidence, and original media.
- Any proposed provider, vendor, invoice, account, purchase, or reimbursement is reviewed separately and may require additional verification.
- Applications involving a restricted jurisdiction, sanctioned person, prohibited destination, or sanctions-evasion attempt are not eligible.
- Alawi may request edits, pause the review, reject the submission, or remove a support page that no longer meets the requirements.
- Submitting a request or publishing a support page does not create a balance, guarantee support, or give the applicant a right to payment.
All rules above are established in our Terms of Service.