Step 1 of 3

  1. 1You
  2. 2Request
  3. 3Review
Tell us about yourself
Some countries may be unavailable due to sanctions. See our Terms of Service.
Who needs support?
Before a support page is published

Every submission receives a full review.

  • The applicant must be at least 18 years old and submit valid identity and contact details.
  • Public support requests may concern only the applicant personally or a pet directly in their care.
  • The story, requested amount, requested support, and intended purpose must be truthful, specific, and consistent.
  • We may request medical or veterinary records, estimates, invoices, ownership evidence, and original media.
  • Any proposed provider, vendor, invoice, account, purchase, or reimbursement is reviewed separately and may require additional verification.
  • Applications involving a restricted jurisdiction, sanctioned person, prohibited destination, or sanctions-evasion attempt are not eligible.
  • Alawi may request edits, pause the review, reject the submission, or remove a support page that no longer meets the requirements.
  • Submitting a request or publishing a support page does not create a balance, guarantee support, or give the applicant a right to payment.

All rules above are established in our Terms of Service.